Course Details

Retail Banking

  • Title : Retail Banking
  • Course TYPE : Training Workshop
  • Course No : TW43/2022
  • Duration : 02 Working Days
  • Frequency : 01
  • Time : Wednesday 21st of September 2022 - Thursday 22nd of September 2022
  • Nature: On campus (Residential)
  • Target Group : Senior Principal Officer or Equivalent Officer and above
  • Methods : Lecture, Group Discussion, Case Study, Panel Discussion and Formulation of Recommendation
  • Resource Person: BIBM Faculty and Professionals from Financial and Other Institutions
  • Coordination Team :
    1 . Rexona Yesmin
    2 . Abdul Qayum Mohammad Kibriya
  • Objectives:

    a. To Provide a Clear Understanding in Respect of Different Principles and Practices of Retail Banking.

    b. To Familiarize the Participants with the Operational Procedures and Functioning of Consumer Financing.

  • Contents:

    a. Retail Banking - Nature and Development, Philosophy, Importance and Role in Socio-Economic Development, Strategies, Leveraging IT in Retail Banking.

    b. Prudential Guidelines for Retail Banking - Operations, Product Program Guide, Credit Principles, Product Specification, Market Analysis, Planning, Product Structuring, and Loan Documentation.

    c.Operational Procedure and Functioning of Retail Banking – Processing and Operations of Unsecured Loan, Risks, Recovery Mechanism and Strategic Preparedness.

Criteria for Nomination for BIBM Training

a. BIBM member banks can access the online nomination form before forty (40) days of the commencement of programs. BIBM member banks can nominate a maximum number of three (03) participants for a Training Workshop. The maximum number of participants in each Training Workshop is 40. However, if the number of total nominees exceeds the maximum number, a final list of 40 participants will be prepared by the BIBM authority which will be available online five (05) days prior to the commencement of the Training Workshop. Information in regard to rejection of any nomination will be communicated to the concerned bank at least three (03) days before the commencement of the Training Workshop. No participant under the target group/level is allowed to participate in any Training Workshop.

b. As per the decision of the BIBM Governing Board, BIBM Member Banks (except Bangladesh Bank) are required to pay BDT 1500 per day per participant including holidays (if any) as training fees which also include Accommodation, Food, and other miscellaneous expenses. However, for Bangladesh Bank, the fee is BDT 500 per day per participant. All Fees are excluding VAT and Tax. 

c. The pay order/bank draft drawn in favor of ‘Bangladesh Institute of Bank Management’ has to be sent at least seven (07) days prior to the commencement of the Training Workshop.

d. The Training for each day will be as follows:




1st Session




2nd Session




3rd Session




4th Session


Lunch & Prayer Break


5th Session


Tea & Snacks