Course Details

Branch Management

  • Title : Branch Management
  • Course TYPE : Training Course
  • Course No : TC03/2022
  • Duration : 09 Working Days (Including 02 Holidays)
  • Frequency : 01
  • Time : Sunday 23rd of January 2022 - Monday 31st of January 2022
  • Nature: Online
  • Target Group : Head of Branch/Deputy Manager/Prospective Manager
  • Methods : Lecture, Group Discussion and Case Study in online
  • Resource Person: BIBM Faculty and Professionals from Financial and other Institutions
  • Coordination Team :
    1 . Dr. Sk. Md. Golam Saklayen
    2 . Dr. Shamsun Nahar Momotaz
  • Objectives:

    a. To Enhance Human and Conceptual Skills of the Branch Managers and Prospective Branch Managers Regarding Branch Operations and Management With Particular Focus on Resonance Between Branches, other Outlets and Head Office.

    b. To Acquaint the Participants with the Contemporary Management Tools and Techniques and Process of their Application for Effective Branch Management.

    c. To Enable the Participants to Comply with Relevant Banking Laws, Regulations, Policies and to Help them Prevent Frauds, Forgeries and Malpractices.

  • Contents:

    a. Concept of Unit Banking, Branch Banking and other Outlets of Banking Services;

    b. Management - Concept, Process, Function and Application of Management Tools and Techniques in Branch Management;

    c. Management of Branch Activities – Command Area, Business/Performance Planning and Budgeting: (i) Deposit, Advance, Recovery, Foreign Exchange Business, Profit; (ii) Deposit Mobilization and Relationship Banking; (iii) Product Marketing-Command Area and Market Survey, Need Assessment and Product Identification, Marketing Strategy and Product Marketing;

    d. Job Description, Job Analysis, Job Assignment, Performance Evaluation and Overall Record Management;

    e. Leadership – Concepts; Motivation for Work and Morality; Delegation of Power; Time and Stress Management; Grievance Management;

    f. Service Rule – General Conduct, Disciplinary Action;

    g. Cash and Vault Management in Branch; Locker Service;

    h. Relationship Management and Credit Administration including Control Documents;

    i. Banking Laws: Law of Contract and Law of Succession; Company Act and Bank Company Act – 1991; Negotiable Instrument Act – 1881; Money Laundering Prevention Act – 2012; Anti-Terrorism Act – 2009 (with Amendments); Artha Rin Adalat Ain – 2003 (with Amendments); Bankruptcy Act – 1997;

    j. Internal Control, Internal Audit and Internal Compliance;

    k. Retail Banking; Small Enterprise Finance; Agro-based Finance and Sustainable Banking;

    l. Venture Capital; Crowdfunding; Angel Investors and Lease Financing;

    m. Regulation and Guidelines: Introductory on Asset-Liability Management, Credit Risk, Foreign Exchange Risk, Internal Control and Compliance, Money Laundering and Terrorist Financing, ICT Risk and ICT Security Risk, Small Enterprise Financing, Consumer Financing, Agricultural Financing; Guidelines for Foreign Exchange Transaction; ICRRS for Banks;

    n. Branch Management and Ethics in Banking;

    o. Changes Invited in Branch Management to Address COVID 19 and Pandemics.

Terms and Conditions:

1. BIBM member banks can access the online nomination form before forty (40) days of the commencement of programs. BIBM member banks can nominate a maximum number of five (05) participants for a Training Course / Training Workshop. The maximum number of participants in each Training Course / Training Workshop is 40. However, if the number of total nominees exceeds the maximum number, a final list of 40 participants will be prepared by the BIBM authority which will be available online five (05) days prior to the commencement of the Training Course / Training Workshop. Information in regard to rejection of any nomination will be communicated to the concerned bank at least three (03) days before the commencement of the Training Course / Training Workshop. No participant under the target group/level is allowed to participate in any Training Course / Training Workshop.

2.  All member banks are required to pay Tk.1000 per day per participant including holidays (if any) as a course fee. All charges are excluding VAT and Tax.

3. The pay order/bank draft drawn in favor of ‘Bangladesh Institute of Bank Management” has to be sent at least seven (07) days prior to the commencement of the Training Course / Training Workshop.

4. BIBM will send a Meeting ID to the nominated participants (through email) to join the zoom meeting app-based interactive session. Moreover, the course Coordination Team and BIBM Training Wing will regularly communicate with the nominated participants for further updates.

5. The Training for each day will be as follows:

1st Session: 11.00 am – 12.00 pm      

2nd Session 12.05 pm – 13.05 pm

Lunch & Prayer Break: 13.05 pm – 14.05 pm

3rd Session 14.05 pm – 15.05 pm

4th Session 15.10 pm – 16.10 pm