Course Details

IT Outsourcing Risk and Vendor Management in Banks

  • Title : IT Outsourcing Risk and Vendor Management in Banks
  • Course TYPE : Training Workshop
  • Course No : TW40/2021
  • Duration : 02
  • Frequency : 01
  • Time : Wednesday 4th of August 2021 - Thursday 5th of August 2021
  • Nature: Online
  • Target Group : Senior Principal Officer or Equivalent Officer and above.
  • Methods : Lecture, Group Discussion and case study
  • Resource Person: BIBM Faculty and Professionals from Financial and Other Institutions
  • Coordination Team :
    1 . Md. Shihab Uddin Khan
    2 . Kaniz Rabbi
  • Objectives:

    a.    To Understand the Principles and Practices of Vendor Management Processes.

    b.   To Develop Knowledge and Skill for Effective Procurement of IT Goods and Services and Efficient Vendor Management of Bank’s IT Projects.

  • Contents:

    a. Procurement Life Cycle and its Relationship to Vendor Management.

    b. Three Pillars of Vendor Management Success.

    c. Elements of Contracts, Statement of Work (SOWs), and Service Level Agreements (SLAs.)

    d. Negotiating Techniques that Support Productive Working Relationships.

    e. Role and Functions of Performance Metrics, Key Performance Indicators (KPIs), and Vendor Performance Scorecards.

    f. Managing Vendor Relationships as the Key to Success.

    g. Case studies and Group Discussions on Different Issues of IT Procurement and Vendor Management.

    h.  IT Procurement Policy and Guidelines.

Terms & Conditions:

1. BIBM member banks can access the online nomination form before forty (40) days of the commencement of programs. BIBM member banks can nominate a maximum number of five (05) participants for a Training Course / Training Workshop. The maximum number of participants in each Training Course / Training Workshop is 40. However, if the number of total nominees exceeds the maximum number, a final list of 40 participants will be prepared by the BIBM authority which will be available online five (05) days prior to the commencement of the Training Course / Training Workshop. Information in regard to rejection of any nomination will be communicated to the concerned bank at least three (03) days before the commencement of the Training Course / Training Workshop. No participant under the target group/level is allowed to participate in any Training Course / Training Workshop.

2.  All member banks are required to pay Tk.1000 per day per participant including holidays (if any) as a course fee. All charges are excluding VAT and Tax.

3. The pay order/bank draft drawn in favor of ‘Bangladesh Institute of Bank Management” has to be sent at least seven (07) days prior to the commencement of the Training Course / Training Workshop.

4. BIBM will send Meeting ID to the nominated participants (through email) to join the zoom meeting app-based interactive session. Moreover, the course Coordination Team and BIBM Training Wing will regularly communicate with the nominated participants for further updates.

5. The Training for each day will be as follows:

1st Session: 11.00 am – 12.00 pm      

2nd Session 12.05 pm – 13.05 pm

Lunch & Prayer Break: 13.05 pm – 14.05 pm

3rd Session 14.05 pm – 15.05 pm

4th Session 15.10 pm – 16.10 pm